TraceLine Care
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Stop Doing Things The Hard Way

Care Management System For Providers Who Are Tired Of Running Everything By Memory

Run your care business with less stress, fewer mistakes, and cleaner records.

Your staff should not have to chase papers, notebooks, and old spreadsheets just to know what is happening with a client. Our care management system helps you keep your clients, caregivers, schedules, notes, incidents, documents, billing, and reports in one place.

So your team knows what to do.
You know what is going on.
And your business looks as professional as the care you provide.
Family and caregiver celebrating together

Less Stress

Stop running care by memory

Cleaner Records

Clients, staff, notes, and documents

Better Oversight

Know what is happening every day
The Problem

If You Run a Care Business, You Already Know the Problem

Care is personal. But running a care business is a lot.

You have clients to serve.
Staff to manage.
Families to update.
Schedules to track.
Care notes to review.
Documents to keep.
Payments to follow up.
Incidents to record.
Inspections to prepare for.

And somehow, all of it is supposed to be done correctly every day. That is hard when your business is running on paper, phone calls, and memory. That is how small mistakes become big problems.

A missed note. A lost document. A caregiver who was not properly assigned. A family member asking for an update you cannot quickly find. A client file that is not ready when you need it.

Our system helps you fix that.

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Care professional helping a senior stand at home Family member hugging an older adult
Client records

Keep each client’s details, care needs, emergency contacts, documents, and service history in one place.

Caregiver and staff records

Track staff information, documents, certifications, renewal dates, assignments, and availability.

Schedules and assignments

Know who is assigned to which client, when, and what they are expected to do.

Less

daily confusion

Fewer

missing records and mistakes

Cleaner

notes, documents, and billing trails

More

control as your business grows

Family celebrating together

Compliance Is Not Something You Fix After There Is a Problem

Good care must be documented. Because if it is not written down, it becomes much harder to prove.

In care, poor records are not just an admin issue

They can put your license, reputation, and business at risk. If a regulator, inspector, client, or family member asks for records, you need to show what happened, when it happened, who handled it, and what was done next. You cannot depend on memory. You cannot depend on scattered papers.

Our system helps you keep the important parts of compliance organized:

  • Client records
  • Care plans
  • Daily care notes
  • Staff documents
  • Certification expiry dates
  • Incident reports
  • Follow-up actions
  • Medication or care instructions
  • Billing records
  • Emergency contacts
  • Inspection-ready documents

When your records are clean, your business is safer. You can respond faster. You can prove the care was done. You can show that incidents were handled properly. You can reduce the risk of missing documents, expired staff credentials, or incomplete notes.

Protect your license. Protect your business. Protect the people in your care.

Protect The Business

The real cost of poor records is not paperwork

It is confusion.

It is staff saying, “I thought someone else handled that.”
It is families losing confidence.
It is owners not knowing what is happening until there is a problem.
It is care notes that are late, missing, or hard to read.
It is documents that are only available when one specific person is around.
It is inspection stress because your records are scattered.

And as your business grows, these problems grow with it. Our system gives you control before things get messy.

A Care Business Should Not Depend on One Person Knowing Everything

Many providers have one person who knows where everything is. The client files. The staff records. The billing status. The family contacts. The care notes. The incident history. The documents.

That works until that person is busy, absent, overwhelmed, or leaves. Your business needs a system that keeps the knowledge inside the business. Not inside one person’s head.

One Simple System

Everything Your Care Business Needs, in One Simple System

This is not just a place to "store information." It is a system that helps your team do the work properly.

See How It Works

Client records

Keep full client profiles, care needs, emergency contacts, documents, notes, and service history in one place.

Caregiver and staff records

Track staff information, documents, certifications, renewal dates, assignments, and availability.

Care plans and daily notes

Help caregivers record what happened during care, so you always have a clear history.

Schedules and assignments

Know who is assigned to which client, when, and what they are expected to do.

Incident reporting

Record incidents properly, follow up on them, and keep a clear trail of what was done.

Billing and payments

Track what clients owe, what has been paid, and what still needs follow-up.

Reports and oversight

See what is happening in the business without calling five people to ask.

Documents and compliance records

Keep important records organized so you are not scrambling when someone asks for them.

Care professional helping a senior man during a home visit
Built For Providers

Built for Adult Family Homes, Homecare Agencies, and Care Providers

This system is made for care businesses that need structure. Not more noise. Not another complicated tool your staff will hate. Just a clear way to manage the daily work.

It is especially useful if:

You are still using paper files or spreadsheets.
You manage several clients or residents.
You have caregivers working different shifts.
You need better care notes and records.
You want cleaner billing and follow-up.
You want to prepare better for audits or inspections.
You want your business to run properly even when you are not physically there.

Simple enough for your team

The team should be able to log in, find the client, record the note, update the task, report the issue, and move on.

Strong enough for your business

A business that depends on memory cannot scale well. A business with systems can.

What Changes

What Changes When You Use The System?

01You stop guessing

You can see client details, caregiver assignments, care notes, incidents, documents, and payments from one place.

02Your staff get clearer instructions

Caregivers know who they are serving, what needs to be done, and where to record updates.

03Your records become cleaner

No more digging through notebooks, chats, folders, and random spreadsheets.

04Families get more confidence

When your records are organized, your business feels more professional and reliable.

05You protect the business

When something goes wrong, you have a clear record of what happened, who handled it, and what was done next.

06Growth becomes easier

A business that depends on memory cannot scale well. A business with systems can.

Built Differently

Simple Enough for Your Team. Strong Enough for Your Business.

Most Care Management Systems are built like hospital software. Too big. Too technical. Too hard to train people on. We built this differently.

Your team should not need a long manual to do basic work. They should be able to log in, find the client, record the note, update the task, report the issue, and move on.

That is the point. The system is powerful, but the daily use is simple.

Who This Is For

For providers ready to run care like a serious business

It is for you if you want:

Cleaner operations.
Better records.
More staff accountability.
Less daily confusion.
More control over the business.
A better way to prepare for growth.

It is not for providers who want to keep doing everything casually and hope nothing goes wrong.

Prove The Care

Your Care May Be Good. But Can Your Records Prove It?

Good care needs good records. Because when a family asks a question, you need answers. When a staff member makes a mistake, you need a trail. When there is an incident, you need proper documentation. When there is an inspection, you need organized records. When you want to grow, you need a business that does not fall apart under pressure.

  • When a family asks a question, you need answers.
  • When a staff member makes a mistake, you need a trail.
  • When there is an incident, you need proper documentation.
  • When there is an inspection, you need organized records.

This system helps you prove the work you are already doing.

Pricing

Simple pricing for growing care teams

Choose the package that fits your current operation. Every plan is built to support cleaner records, clearer workflows, and better oversight.

15+ Care Recipients

For larger organizations. Billed at 18 USD per active care recipient each month.

$18 / recipient monthly
  • Calculated per active recipient
  • Scheduling and care notes
  • Billing, reports, and compliance
Choose Package

AFH Professional

For adult family homes with 5-6 residents. Includes family portal and medication tracking.

$59 / month
  • Fixed monthly package
  • Scheduling and care notes
  • Billing, reports, and compliance
Choose Package

AFH Enterprise

For operators running multiple adult family home locations. Unlimited residents.

$99 / month
  • Fixed monthly package
  • Scheduling and care notes
  • Billing, reports, and compliance
Choose Package
Get Started

See the System in Action

Book a short demo and we will show you how the system can help you manage your care business better. No pressure. Just a clear walkthrough of how it works, what it can do, and whether it fits your business.